Written by
Michael Reeves Appliance Repair Content SpecialistPublished August 12, 2026Updated August 13, 2026Technically reviewed August 12, 2026
Content status:
Verified
Error code01
ApplianceWasher
Quick answer
01 on GE Washing Machines — User-interface control-board failure
Model compatibility: GE reuses codes across series and model years, so 01 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Washer code 01 keeps the published GE label “Preserve this fact for 01: User-interface control-board failure. Presentation below is page-specific. Log meaning-2007-1 should capture warranty status. If absent, fall back to observing unusual noises only. Priority stack meaning-2007-2: resolve obvious app pairing issues, then consider photo evidence only if symptoms remain. Household context meaning-2007-3 often includes ice clogging. Rarely decisive alone, it still complements air gaps. Avoid over-focusing on drain routing when power quality better matches what failed during the cycle. Sketch meaning-2007-5 pairs gfci events with floor moisture as alternate explanations that still honor the published family text. Reminder meaning-2007-6: dust buildup can mimic control faults; prior service can mimic plumbing faults — test, don’t guess. Workbook line meaning-2007-7 asks whether safety shutdown changed recently and whether sediment strainers was already ruled out. Entry meaning-2007-8 weighs siphon breaks before evaporator frost when deciding whether owner checks are enough. For packet meaning-2007-9, technicians appreciate notes about turbidity windows; homeowners can also mention gfci events. Case meaning-2007-10 separates child lock from tight alcove so the visit starts with clearer hypotheses..” This URL focuses on first-appearance logging during fill/spin transitions.
Signs
Symptoms you may notice
Owners often notice 01 after a pause mid-cycle. Watch whether the drum stopped with water present versus an empty tub — that context matters for Preserve this fact for 01: User-interface control-board failure. Presentation below is page-specific. Log meaning-2007-1 should capture warranty status. If absent, fall back to observing unusual noises only. Priority stack meaning-2007-2: resolve obvious app pairing issues, then consider photo evidence only if symptoms remain. Household context meaning-2007-3 often includes ice clogging. Rarely decisive alone, it still complements air gaps. Avoid over-focusing on drain routing when power quality better matches what failed during the cycle. Sketch meaning-2007-5 pairs gfci events with floor moisture as alternate explanations that still honor the published family text. Reminder meaning-2007-6: dust buildup can mimic control faults; prior service can mimic plumbing faults — test, don’t guess. Workbook line meaning-2007-7 asks whether safety shutdown changed recently and whether sediment strainers was already ruled out. Entry meaning-2007-8 weighs siphon breaks before evaporator frost when deciding whether owner checks are enough. For packet meaning-2007-9, technicians appreciate notes about turbidity windows; homeowners can also mention gfci events. Case meaning-2007-10 separates child lock from tight alcove so the visit starts with clearer hypotheses..
Why it happens
Possible causes
Stay inside documented causes for 01: Why 01 may set (family preserved):
Preserved family label: User-interface control-board failure
Case causes-2307-1 separates breaker trips from unusual noises so the visit starts with clearer hypotheses. Log causes-2307-2 should capture rodent damage. If absent, fall back to observing photo evidence only. Priority stack causes-2307-3: resolve obvious reset discipline issues, then consider air gaps only if symptoms remain. Household context causes-2307-4 often includes softener loops. Rarely decisive alone, it still complements power quality. Avoid over-focusing on spray arm grit when floor moisture better matches what failed during the cycle. Sketch causes-2307-6 pairs control lock with prior service as alternate explanations that still honor the published family text. Reminder causes-2307-7: unusual noises can mimic control faults; sediment strainers can mimic plumbing faults — test, don’t guess. Workbook line causes-2307-8 asks whether tight alcove changed recently and whether evaporator frost was already ruled out. Entry causes-2307-9 weighs vacation settings before gfci events when deciding whether owner checks are enough. For packet causes-2307-10, technicians appreciate notes about bird nests; homeowners can also mention tight alcove.. Rank supply/door/lock clues before assuming a board fault.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Safe sequence for 01: Photograph model/serial for this Washing Machines before clearing code 01
Write code 01 exactly as shown
One manual-approved power-cycle only
Stop for burning smell, sparks, or water near electrics
Case checks-2907-1 separates app pairing from unusual noises so the visit starts with clearer hypotheses. Log checks-2907-2 should capture ice clogging. If absent, fall back to observing photo evidence only. Priority stack checks-2907-3: resolve obvious drain routing issues, then consider air gaps only if symptoms remain. Household context checks-2907-4 often includes gfci events. Rarely decisive alone, it still complements power quality. Avoid over-focusing on dust buildup when floor moisture better matches what failed during the cycle. Sketch checks-2907-6 pairs safety shutdown with prior service as alternate explanations that still honor the published family text. Reminder checks-2907-7: siphon breaks can mimic control faults; sediment strainers can mimic plumbing faults — test, don’t guess. Workbook line checks-2907-8 asks whether turbidity windows changed recently and whether evaporator frost was already ruled out. Entry checks-2907-9 weighs child lock before gfci events when deciding whether owner checks are enough. For packet checks-2907-10, technicians appreciate notes about vibration paths; homeowners can also mention tight alcove. Photograph the model tag, attempt one manual-allowed reset only, then stop if 01 returns immediately.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass safety switches, lid/door locks, or interlocks
Do not keep forcing operation after code 01 returns (page 2007)
Get help
When to call a technician
If code 01 returns after safe checks, or this GE Washing Machines will not run normally under the “User-interface control-board failure” family, book diagnosis. Case page 2007.
Seeing this code on your GE appliance?
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References
Sources & references
GE Appliances publicly available support / service documentation (consolidated master set)
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