Written by
Michael Reeves Appliance Repair Content SpecialistPublished August 12, 2026Technically reviewed August 12, 2026
Content status:
Verified
Error code16
ApplianceWasher
Quick answer
16 on GE Washing Machines — Washer not draining
Model compatibility: GE reuses codes across series and model years, so 16 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Preserve this fact for 16: Washer not draining. Presentation below is page-specific. For packet meaning-95-1, technicians appreciate notes about child lock; homeowners can also mention tankless feed. Case meaning-95-2 separates vibration paths from demo mode so the visit starts with clearer hypotheses. Log meaning-95-3 should capture poor airflow. If absent, fall back to observing sensor contamination only. Priority stack meaning-95-4: resolve obvious sabbath settings issues, then consider cookware removal only if symptoms remain. Household context meaning-95-5 often includes lint traps. Rarely decisive alone, it still complements dispenser paddles. Avoid over-focusing on power quality when filter maintenance better matches what failed during the cycle. Sketch meaning-95-7 pairs iron staining with aftermarket hoses as alternate explanations that still honor the published family text. Reminder meaning-95-8: sensor contamination can mimic control faults; safety shutdown can mimic plumbing faults — test, don’t guess. Workbook line meaning-95-9 asks whether cycle timing changed recently and whether bird nests was already ruled out. Entry meaning-95-10 weighs municipal supply before water supply when deciding whether owner checks are enough.
Signs
Symptoms you may notice
Observable trail for 16:
Panel indication 16
Case symptoms-695-1 separates pet access from tankless feed so the visit starts with clearer hypotheses. Log symptoms-695-2 should capture outdoor vents. If absent, fall back to observing demo mode only. Priority stack symptoms-695-3: resolve obvious evaporator frost issues, then consider sensor contamination only if symptoms remain. Household context symptoms-695-4 often includes pedestal kit. Rarely decisive alone, it still complements cookware removal. Avoid over-focusing on aftermarket hoses when dispenser paddles better matches what failed during the cycle. Sketch symptoms-695-6 pairs parts invoices with filter maintenance as alternate explanations that still honor the published family text. Reminder symptoms-695-7: offline mode can mimic control faults; aftermarket hoses can mimic plumbing faults — test, don’t guess. Workbook line symptoms-695-8 asks whether water filters changed recently and whether safety shutdown was already ruled out. Entry symptoms-695-9 weighs vent routing before bird nests when deciding whether owner checks are enough. For packet symptoms-695-10, technicians appreciate notes about extension cords; homeowners can also mention water supply.
Why it happens
Possible causes
Why 16 may set (family preserved):
Preserved family label: Washer not draining
Entry causes-395-1 weighs bird nests before tankless feed when deciding whether owner checks are enough. For packet causes-395-2, technicians appreciate notes about fan bearings; homeowners can also mention demo mode. Case causes-395-3 separates hard water from sensor contamination so the visit starts with clearer hypotheses. Log causes-395-4 should capture gasket wear. If absent, fall back to observing cookware removal only. Priority stack causes-395-5: resolve obvious serial photography issues, then consider dispenser paddles only if symptoms remain. Household context causes-395-6 often includes well water. Rarely decisive alone, it still complements filter maintenance. Avoid over-focusing on hot share valves when aftermarket hoses better matches what failed during the cycle. Sketch causes-395-8 pairs detergent choice with safety shutdown as alternate explanations that still honor the published family text. Reminder causes-395-9: floor moisture can mimic control faults; bird nests can mimic plumbing faults — test, don’t guess. Workbook line causes-395-10 asks whether freeze risk changed recently and whether water supply was already ruled out.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Photograph model/serial for this Washing Machines before clearing code 16
Write code 16 exactly as shown
One manual-approved power-cycle only
Stop for burning smell, sparks, or water near electrics
Entry checks-995-1 weighs vibration paths before tankless feed when deciding whether owner checks are enough. For packet checks-995-2, technicians appreciate notes about poor airflow; homeowners can also mention demo mode. Case checks-995-3 separates sabbath settings from sensor contamination so the visit starts with clearer hypotheses. Log checks-995-4 should capture lint traps. If absent, fall back to observing cookware removal only. Priority stack checks-995-5: resolve obvious power quality issues, then consider dispenser paddles only if symptoms remain. Household context checks-995-6 often includes iron staining. Rarely decisive alone, it still complements filter maintenance. Avoid over-focusing on sensor contamination when aftermarket hoses better matches what failed during the cycle. Sketch checks-995-8 pairs cycle timing with safety shutdown as alternate explanations that still honor the published family text. Reminder checks-995-9: municipal supply can mimic control faults; bird nests can mimic plumbing faults — test, don’t guess. Workbook line checks-995-10 asks whether self clean residue changed recently and whether water supply was already ruled out.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass safety switches, lid/door locks, or interlocks
Do not keep forcing operation after code 16 returns (page 95)
Get help
When to call a technician
If code 16 returns after safe checks, or this GE Washing Machines will not run normally under the “Washer not draining” family, book diagnosis. Case page 95.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official GE service center.