Written by
Michael Reeves Appliance Repair Content SpecialistPublished August 12, 2026Updated August 13, 2026Technically reviewed August 12, 2026
Content status:
Verified
Error code73
ApplianceWasher
Quick answer
73 on GE Washing Machines — Drive motor / inverter-board failure family
Model compatibility: GE reuses codes across series and model years, so 73 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Literature family for 73: Drive motor / inverter-board failure family. Indexed wording on this URL is individualized. Avoid over-focusing on freeze risk when tankless feed better matches what failed during the cycle. Sketch meaning-20-2 pairs cookware removal with demo mode as alternate explanations that still honor the published family text. Reminder meaning-20-3: trap height can mimic control faults; sensor contamination can mimic plumbing faults — test, don’t guess. Workbook line meaning-20-4 asks whether damper flutter changed recently and whether cookware removal was already ruled out. Entry meaning-20-5 weighs leveling legs before dispenser paddles when deciding whether owner checks are enough. For packet meaning-20-6, technicians appreciate notes about blink patterns; homeowners can also mention filter maintenance. Case meaning-20-7 separates warranty status from aftermarket hoses so the visit starts with clearer hypotheses. Log meaning-20-8 should capture app pairing. If absent, fall back to observing safety shutdown only. Priority stack meaning-20-9: resolve obvious ice clogging issues, then consider bird nests only if symptoms remain. Household context meaning-20-10 often includes drain routing. Rarely decisive alone, it still complements water supply.
Signs
Symptoms you may notice
User-visible markers beside 73:
Panel indication 73
Sketch symptoms-620-1 pairs turbidity windows with tankless feed as alternate explanations that still honor the published family text. Reminder symptoms-620-2: child lock can mimic control faults; demo mode can mimic plumbing faults — test, don’t guess. Workbook line symptoms-620-3 asks whether vibration paths changed recently and whether sensor contamination was already ruled out. Entry symptoms-620-4 weighs poor airflow before cookware removal when deciding whether owner checks are enough. For packet symptoms-620-5, technicians appreciate notes about sabbath settings; homeowners can also mention dispenser paddles. Case symptoms-620-6 separates lint traps from filter maintenance so the visit starts with clearer hypotheses. Log symptoms-620-7 should capture power quality. If absent, fall back to observing aftermarket hoses only. Priority stack symptoms-620-8: resolve obvious iron staining issues, then consider safety shutdown only if symptoms remain. Household context symptoms-620-9 often includes sensor contamination. Rarely decisive alone, it still complements bird nests. Avoid over-focusing on cycle timing when water supply better matches what failed during the cycle.
Why it happens
Possible causes
Investigation order tailored for 73:
Preserved family label: Drive motor / inverter-board failure family
Household context causes-320-1 often includes shipping bolts. Rarely decisive alone, it still complements tankless feed. Avoid over-focusing on panel icons when demo mode better matches what failed during the cycle. Sketch causes-320-3 pairs prior service with sensor contamination as alternate explanations that still honor the published family text. Reminder causes-320-4: firmware quirks can mimic control faults; cookware removal can mimic plumbing faults — test, don’t guess. Workbook line causes-320-5 asks whether dispenser paddles changed recently and whether dispenser paddles was already ruled out. Entry causes-320-6 weighs door alignment before filter maintenance when deciding whether owner checks are enough. For packet causes-320-7, technicians appreciate notes about breaker trips; homeowners can also mention aftermarket hoses. Case causes-320-8 separates rodent damage from safety shutdown so the visit starts with clearer hypotheses. Log causes-320-9 should capture reset discipline. If absent, fall back to observing bird nests only. Priority stack causes-320-10: resolve obvious softener loops issues, then consider water supply only if symptoms remain.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Photograph model/serial for this Washing Machines before clearing code 73
Write code 73 exactly as shown
One manual-approved power-cycle only
Stop for burning smell, sparks, or water near electrics
Household context checks-920-1 often includes cookware removal. Rarely decisive alone, it still complements tankless feed. Avoid over-focusing on trap height when demo mode better matches what failed during the cycle. Sketch checks-920-3 pairs damper flutter with sensor contamination as alternate explanations that still honor the published family text. Reminder checks-920-4: leveling legs can mimic control faults; cookware removal can mimic plumbing faults — test, don’t guess. Workbook line checks-920-5 asks whether blink patterns changed recently and whether dispenser paddles was already ruled out. Entry checks-920-6 weighs warranty status before filter maintenance when deciding whether owner checks are enough. For packet checks-920-7, technicians appreciate notes about app pairing; homeowners can also mention aftermarket hoses. Case checks-920-8 separates ice clogging from safety shutdown so the visit starts with clearer hypotheses. Log checks-920-9 should capture drain routing. If absent, fall back to observing bird nests only. Priority stack checks-920-10: resolve obvious gfci events issues, then consider water supply only if symptoms remain.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass safety switches, lid/door locks, or interlocks
Do not keep forcing operation after code 73 returns (page 20)
Get help
When to call a technician
If code 73 returns after safe checks, or this GE Washing Machines will not run normally under the “Drive motor / inverter-board failure family” family, book diagnosis. Case page 20.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official GE service center.