Written by
Michael Reeves Appliance Repair Content SpecialistPublished August 12, 2026Updated August 13, 2026Technically reviewed August 12, 2026
Content status:
Verified
Error code25
ApplianceWasher
Quick answer
25 on GE Washing Machines — Water-level drop while not draining; possible siphon/leak
Model compatibility: GE reuses codes across series and model years, so 25 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Preserve the GE family fact for 25: Preserve this fact for 25: Water-level drop while not draining; possible siphon/leak. Presentation below is page-specific. Workbook line meaning-103-1 asks whether drain routing changed recently and whether recent movers was already ruled out. Entry meaning-103-2 weighs gfci events before municipal supply when deciding whether owner checks are enough. For packet meaning-103-3, technicians appreciate notes about dust buildup; homeowners can also mention damper flutter. Case meaning-103-4 separates safety shutdown from breaker trips so the visit starts with clearer hypotheses. Log meaning-103-5 should capture siphon breaks. If absent, fall back to observing garage install only. Priority stack meaning-103-6: resolve obvious turbidity windows issues, then consider offline mode only if symptoms remain. Household context meaning-103-7 often includes child lock. Rarely decisive alone, it still complements turbidity windows. Avoid over-focusing on vibration paths when hard water better matches what failed during the cycle. Sketch meaning-103-9 pairs poor airflow with mineral scale as alternate explanations that still honor the published family text. Reminder meaning-103-10: sabbath settings can mimic control faults; showroom mode can mimic plumbing faults — test, don’t guess.. The sections below tailor owner-facing framing only.
Signs
Symptoms you may notice
Observable markers beside 25: the control response tied to Preserve this fact for 25: Water-level drop while not draining; possible siphon/leak. Presentation below is page-specific. Workbook line meaning-103-1 asks whether drain routing changed recently and whether recent movers was already ruled out. Entry meaning-103-2 weighs gfci events before municipal supply when deciding whether owner checks are enough. For packet meaning-103-3, technicians appreciate notes about dust buildup; homeowners can also mention damper flutter. Case meaning-103-4 separates safety shutdown from breaker trips so the visit starts with clearer hypotheses. Log meaning-103-5 should capture siphon breaks. If absent, fall back to observing garage install only. Priority stack meaning-103-6: resolve obvious turbidity windows issues, then consider offline mode only if symptoms remain. Household context meaning-103-7 often includes child lock. Rarely decisive alone, it still complements turbidity windows. Avoid over-focusing on vibration paths when hard water better matches what failed during the cycle. Sketch meaning-103-9 pairs poor airflow with mineral scale as alternate explanations that still honor the published family text. Reminder meaning-103-10: sabbath settings can mimic control faults; showroom mode can mimic plumbing faults — test, don’t guess., not a generic appliance outage. Source notes: Observable trail for 25:
Panel indication 25
Entry symptoms-703-1 weighs cycle timing before recent movers when deciding whether owner checks are enough. For packet symptoms-703-2, technicians appreciate notes about municipal supply; homeowners can also mention municipal supply. Case symptoms-703-3 separates self clean residue from damper flutter so the visit starts with clearer hypotheses. Log symptoms-703-4 should capture load balance. If absent, fall back to observing breaker trips only. Priority stack symptoms-703-5: resolve obvious drip pans issues, then consider garage install only if symptoms remain. Household context symptoms-703-6 often includes sun exposure. Rarely decisive alone, it still complements offline mode. Avoid over-focusing on pet access when turbidity windows better matches what failed during the cycle. Sketch symptoms-703-8 pairs outdoor vents with hard water as alternate explanations that still honor the published family text. Reminder symptoms-703-9: evaporator frost can mimic control faults; mineral scale can mimic plumbing faults — test, don’t guess. Workbook line symptoms-703-10 asks whether pedestal kit changed recently and whether showroom mode was already ruled out.
Why it happens
Possible causes
Hypotheses for 25 stay within documented causes: Why 25 may set (family preserved):
Preserved family label: Water-level drop while not draining; possible siphon/leak
Reminder causes-403-1: softener loops can mimic control faults; recent movers can mimic plumbing faults — test, don’t guess. Workbook line causes-403-2 asks whether spray arm grit changed recently and whether municipal supply was already ruled out. Entry causes-403-3 weighs control lock before damper flutter when deciding whether owner checks are enough. For packet causes-403-4, technicians appreciate notes about unusual noises; homeowners can also mention breaker trips. Case causes-403-5 separates tight alcove from garage install so the visit starts with clearer hypotheses. Log causes-403-6 should capture vacation settings. If absent, fall back to observing offline mode only. Priority stack causes-403-7: resolve obvious bird nests issues, then consider turbidity windows only if symptoms remain. Household context causes-403-8 often includes fan bearings. Rarely decisive alone, it still complements hard water. Avoid over-focusing on hard water when mineral scale better matches what failed during the cycle. Sketch causes-403-10 pairs gasket wear with showroom mode as alternate explanations that still honor the published family text.. Prefer evidence from the last completed cycle.
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Practical checks on this page for 25: Start with a short owner log: when the code first appeared, which cycle was running, and whether power flickered. Also: Photograph model/serial for this Washing Machines before clearing code 25
Write code 25 exactly as shown
One manual-approved power-cycle only
Stop for burning smell, sparks, or water near electrics
Reminder checks-1003-1: gfci events can mimic control faults; recent movers can mimic plumbing faults — test, don’t guess. Workbook line checks-1003-2 asks whether dust buildup changed recently and whether municipal supply was already ruled out. Entry checks-1003-3 weighs safety shutdown before damper flutter when deciding whether owner checks are enough. For packet checks-1003-4, technicians appreciate notes about siphon breaks; homeowners can also mention breaker trips. Case checks-1003-5 separates turbidity windows from garage install so the visit starts with clearer hypotheses. Log checks-1003-6 should capture child lock. If absent, fall back to observing offline mode only. Priority stack checks-1003-7: resolve obvious vibration paths issues, then consider turbidity windows only if symptoms remain. Household context checks-1003-8 often includes poor airflow. Rarely decisive alone, it still complements hard water. Avoid over-focusing on sabbath settings when mineral scale better matches what failed during the cycle. Sketch checks-1003-10 pairs lint traps with showroom mode as alternate explanations that still honor the published family text. Gate: Photograph the model/serial tag before a visit so the board family can be matched to this code.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass safety switches, lid/door locks, or interlocks
Do not keep forcing operation after code 25 returns (page 103)
Get help
When to call a technician
If code 25 returns after safe checks, or this GE Washing Machines will not run normally under the “Water-level drop while not draining; possible siphon/leak” family, book diagnosis. Case page 103.
Seeing this code on your GE appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official GE service center.
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Yes. We use only original manufacturer parts. We confirm the part and cost with you before anything is ordered or installed.
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References
Sources & references
GE Appliances publicly available support / service documentation (consolidated master set)
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